Our Smartload dryer blew a bearing after only 3.5 years of use. The customer care was awful. They were not sympathetic about helping us out. We tried several times. Each time the woman answering had an attitude and did not see anything strange about a dryer failing at 3.5 years. We ended working out a deal with the appliance store and paying for the labor. These appliances seem overpriced and under built. I have read similar reviews since this happened. The industry is cutting back everywhere and leaving the consumer in the dark. $870.00 - not such a "Smart" dryer. 129208c



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