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1.0

My dish drawer needs repair, was told that the regional manager would phone me within 24 to 48 hours. That was on january 28th. Fast forward february 12, still no call. Each time I phone(4 times) I am told a different story, about when I will receive a call. Real poor customer service. When I purchased the dish drawer I was not aware that Fisher Paykel does not have repair service in this area. Will not purchase from F/P again, they have no interest in consumer, after the sale. I give up! Will phone appliance store and buy a new dishwasher. NOT FISHER PAYKEL. Also will warn all friends, word of mouth best advertisement.

Reason of review: Poor customer service.

Preferred solution: to let others know what kind of customer service they may encounter from this company. my solution but a dishwasher not fisher paykel.

Fisher and Paykel Pros: Style of dishwasher.

Fisher and Paykel Cons: Customer service.

Location: Houston, Texas

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