Fisher Paykel Complaints and Reviews

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Fisher Paykel
Main address: 5900 Skylab Road 92647 Huntington Beach CA
1-888-936-7872, 1-800-547-1971, http://www.fisherpaykel.com/customercare/contactus/
  • 11 complaints
  • $22.7K claimed losses
  • $2.1K average
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  • Jun 15
  • Appliances and Electronics
  • Cumberland, Maryland
  • Certified Repair
  • 1

The really frustrating thing, I can't get a F&P certified repair dude out to my house to fix it!! I've called them several times - no service dude in my area. REALLY??? Both the top and bottom drawers will start beeping, out of the blue, for no reason. I can have the drawers slightly open (which is supposed to guarantee that they are in the OFF mode) and they still start beeping. I have to... Read more

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  • Dec 17, 2013
  • Utility
  • Windsor, Connecticut
  • Gas Range
  • 5

Two of my igniters stopped working on my 9yr.old range. When I called Fisher Paykel they referred me to a couple different repair companies, I had both companies come out ($300.00 cost) both told me the same thing - the unit could not be repaired due to a design flaw. When I contacted Fisher Paykel to ask for their help (for a total of 6 months) they refused to do anything due to it being 9yrs.... Read more

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  • Dec 17, 2013
  • Advertisements and Cons
  • Dcs 48 Range
  • 5

Two of my igniters stopped working on my 9yr.old range. When I called Fisher Paykel they referred me to a couple different repair companies, I had both companies come out ($300.00 cost) both told me the same thing - the unit could not be repaired due to a design flaw. When I contacted Fisher Paykel to ask for their help (for a total of 6 months) they refused to do anything due to it being 9yrs.... Read more

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  • Nov 08, 2013
  • Appliances and Electronics
  • Fisher Paykel
  • 27

On Dec, 10 ,2009 in Farmers Branch, Tx, My Fisher & Paykel Gas Clothes Dryer Caught Fire Due To A Defective Drum Bearing Assembly not Properly Lubricated. It failed and caught fire. The fire then spread, and consumed the entire house. My Wife Rosemary Webb Was KILLED due to Smoke Inhalation because of this. This was one of two Fisher & Paykel Gas Clothes dryers we had purchased due... Read more

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  • Mar 15, 2012
  • Appliances and Electronics
  • Toronto, Ontario
  • 2
  • 36

i would not recommend anyone to buy any product from this company the customer service is terrible. I took delivery of a new gas range and when it was hooked up it did not work, after the service guy looked at it he said the moduale had to be replaced. when i called customer service and told them i wanted a new range because they delivered a faulty one they said they reserve the right to repair.... Read more

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  • Feb 18, 2012
  • Appliances and Electronics
  • Boston, Massachusetts
  • Smartload
  • 26

Our Smartload dryer blew a bearing after only 3.5 years of use. The customer care was awful. They were not sympathetic about helping us out. We tried several times. Each time the woman answering had an attitude and did not see anything strange about a dryer failing at 3.5 years. We ended working out a deal with the appliance store and paying for the labor. These appliances seem overpriced... Read more

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  • Jan 01, 2012
  • Appliances and Electronics
  • Los Angeles, California
  • 31

As a kitchen designer for 12 years, the Fisher Paykel double drawer dishwasher has always been the first dishwasher we recommend to our clients. In twelve years there have been two call backs for repair. Both issues were caused by the installer. Each and every client has loved this product. And, it is in my home, too. The Fisher Paykel customer service here (So California) has been... Read more

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  • Sep 20, 2011
  • Appliances and Electronics
  • Englewood, Colorado
  • Washer And Dryer
  • 1
  • 27

I have had my F/P washer and dryer for 5 1/2 years. I have not had repair problems but certainly have not been satisfied with the products. The washer takes an incredibly long time to do a cycle. I could understand that with an all cold water load but the last warm load I did took 2 hours and 20 minutes to complete! What a waster of energy. The same with the dryer..long drying time plus... Read more

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  • Mar 01, 2011
  • Appliances and Electronics
  • Jonesboro, Georgia
  • 41

Purchased Fisher & Paykel washer at Lowes, Mt. Dora, FL store. Nearly 750-800 dollar purchase. my wifes concern then was about repairs, sales person said no concern. Now, we need repairs, called Lowe's Mt. Dora only to be told no one in the area that they know of. Called our appliance repair person, only to be told no way he can work on this. Lowes gave us some one in Orlando area, $89 for... Read more

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  • Jul 09, 2010
  • Health and Beauty
  • Albuquerque, New Mexico
  • Dishdrawer
  • 1
  • 59

Have FP dishdrawer 4 years old; repair tech dismantled to learn it had internal defect causing misalignment over years so optical reader stopped working. Could only ID problem by removing all panels so was broken from beginning. Tech fixed temporarily with twisty-tie. After 3 month dialog hassle FP supervisor Kiley (refused to give last name) stated "We will not be assisting with this product."... Read more

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